CHANDAN DIAGNOSTICS

Chandan Diagnostics stands as a pioneering force in the realm of healthcare services in India, with an illustrious history of serving the nation's populace for 33 years. With a remarkable track record of catering to over 30 million patients and continuing to serve upwards of 2.5 million patients annually, Chandan Diagnostics has solidified its position as a beacon of excellence in the diagnostic industry.

Chandan Diagnostics is committed to delivering unparalleled diagnostic services of international standards, ensuring complete customer satisfaction and fostering a healthier society. With a vast network comprising more than 50 centres, along with 500 collection centres strategically positioned across Uttar Pradesh and Uttarakhand, Chandan Diagnostics boasts a formidable presence in the region. These facilities offer a comprehensive spectrum of diagnostic services under one roof, including Radiology, Pathology, Cardiology, Respiratory, Gastroenterology, Oncology, Nephrology, and Neurology.

Chandan Diagnostics leverages cutting-edge instrumentation and automation in its laboratory operations, facilitating swift and accurate testing round the clock. The company prides itself on offering some of the industry's best turnaround times, ensuring prompt delivery of results to its clientele.

Chandan Speciality Lab at Biotechnology Park, Lucknow, which is the central referral lab, is the first of its kind in Uttar Pradesh. This state-of-the-art facility amalgamates advanced equipment, global best practices, and extensive intellectual capital, propelling Chandan Diagnostics to the forefront of pathological services.

Maintaining unwavering standards of quality is a cornerstone of Chandan Diagnostics' ethos. Stringent quality control measures are enforced across all centres, ensuring the utmost accuracy in test results. The company's commitment to quality is underscored by ISO 9001:2015 certification for all diagnostic centres and NABL accreditation (ISO 15189) for laboratories at 10 locations.

Chandan Diagnostics offers a comprehensive array of over 3500 tests and profiles, catering to diverse needs ranging from early detection to confirmation and monitoring of diseases. The Chandan 24*7 App serves as a seamless platform, offering users the convenience of accessing their test reports and booking tests with unparalleled ease.

Chandan Diagnostics collaborates closely with both public and private sector organizations, facilitating tests and health check-ups for a broad spectrum of clientele. Chandan has come up as the most trusted brand among TPAs and insurance companies for its outstanding services.

Chandan Diagnostics boasts a dedicated team of over 1200 employees, comprising skilled professionals committed to upholding the company's principles of excellence and reliability. We prioritize the continuous training of our staff and the implementation of patient feedback as essential elements in providing superior services and ensuring exceptional patient experiences.

Chandan Diagnostics stands as a testament to unwavering commitment towards providing world-class diagnostic services, epitomizing innovation, integrity, and compassion in its pursuit of better healthcare outcomes for all.

CHANDAN GROUP

Chandan Group stands as a beacon of excellence in the Healthcare sector, encompassing a diversified portfolio of services including Diagnostics, Pharmacies, Hospitals, Pharmaceuticals, and Medical Education. With a steadfast commitment to quality and innovation, Chandan has emerged as a trusted healthcare partner, having served more than 30 million patients since its inception and continuing to provide care to over 2.5 million patients annually. Through continuous expansion and innovation, Chandan aims to contribute significantly to the healthcare system while maintaining the highest standards of integrity, performance, and quality.

At Chandan, the real strength lies in its more than 3000 employees, who are the driving force behind its success. With a steadfast commitment to excellence and a focus on fostering a culture of integrity and performance, Chandan is poised to become one of the most admired groups in the healthcare industry, making a meaningful impact on the lives of millions across India.

CHANDAN GROUP COMPANIES

• Chandan Healthcare Limited: Delivering unparalleled diagnostic services of international standards, ensuring complete customer satisfaction and fostering a healthier society. With a vast network comprising more than 50 centres, along with 500 collection centres strategically positioned across Uttar Pradesh, Uttarakhand and Rajasthan. Chandan Diagnostics boasts a formidable presence in the region. It operates a network of diagnostic centers across Uttar Pradesh Uttarakhand and Rajasthan, offering comprehensive services such as Radiology, Pathology, Cardiology, Respiratory, Gastroenterology, Oncology, Nephrology and Neurology.
• Chandan Pharmacy Limited: Establishing a chain of retail pharmacies in Uttar Pradesh, Uttarakhand, and Delhi, Chandan ensures convenient access to quality medications. The company also engages in wholesale distribution to its retail outlets and hospitals, ensuring seamless supply chain management.
• Chandan Hospital Limited: Chandan Hospital Limited operates a 300 bed tertiary care multi-super-speciality hospital in Lucknow, delivering exceptional healthcare services since its inception in October 2018. With 40 specialty and super-specialty faculties under one roof, the hospital is set to expand its capacity to 600 beds while establishing a state-of-the-art cancer centre and transplant centre.
• Chandan Institute of Medical Sciences Limited: It is dedicated to nurturing the future of healthcare through the establishment of a medical educational institute, complete with a 1000-bed multi-super-specialty teaching hospital and medical college in Lucknow. With construction underway on an 11 acre site, the institute aims to commence hospital operations by 2025, followed by medical college.
• Chandan Superspeciality Hospital Limited: As part of its expansion strategy, Chandan Group plans to establish a 100-bed multi-super-specialty hospital in Haldwani, Uttarakhand, by October 2024, further extending its reach and impact in the healthcare sector. It presents a significant step towards extending healthcare services to the people of the region. By bringing advanced medical facilities closer to the community, the new hospital will play a crucial role in improving healthcare accessibility and addressing the medical needs of the local population.
• Cendana Pharmaceutical Pvt Limited: Cendana Pharmaceutical's commitment to delivering world-class pharmaceutical products while maintaining stringent quality control processes underscores its dedication to ensuring the safety, efficacy, and reliability of its products. Its emphasis on quality control reflects its commitment to continuous improvement and innovation within the pharmaceutical industry.

COMMITMENT FOR QUALITY

Chandan Diagnostics is dedicated to maintaining high standards of quality and excellence in the field of diagnostic services. The company's commitment to quality is underscored by ISO 9001:2015 certification for all diagnostic centres and NABL accreditation for laboratories at 10 locations. Chandan adheres to strict quality control measures, ensuring a high level of accuracy in all tests conducted.

Chandan Diagnostics offers a comprehensive array of over 3500 tests and profiles, catering to diverse needs ranging from early detection to confirmation and monitoring of diseases and performs more than 10 million tests every year. It is known for offering some of the industry's best turnaround times, ensuring prompt delivery of results to its clientele, which is crucial for patient care and treatment planning.

Chandan Speciality Lab at Biotechnology Park, Lucknow, which is the central referral lab, is the first of its kind in Uttar Pradesh. This state-of-the-art facility amalgamates advanced equipment, global best practices, and extensive intellectual capital, propelling Chandan Diagnostics to the forefront of pathological services. The laboratory handles a wide array of samples in the fields of Biochemistry, Histopathology, Haematology & Flow Cytometry, Biophysics, Virology, Cytogenetics, Molecular Diagnostics, Microbiology, Immunology, Cytogenetics, Endocrinology, Nutritional & Metabolic Disorders, Infectious Diseases, Oncology, Toxicology, and Genomics, catering to diverse diagnostic needs. Chandan employs an advanced LIMS to efficiently manage patient information, laboratory data, and results, enhancing operational efficiency and accuracy.

Chandan Diagnostics upholds high ethical standards in all aspects of its operations. The company's stringent quality control parameters, coupled with intelligent IT enabled systems, serve as its greatest strengths. Chandan prioritizes the use of state-of-the-art equipment sourced from top-leading global companies to ensure the delivery of the best quality patient service.

Chandan Diagnostics emphasizes quality, efficiency and innovation to provide exceptional diagnostic services to its clientele, aiming to make a positive impact on healthcare outcomes.

QUALITY ASSURANCE PROGRAM

Chandan Diagnostics takes pride in its robust Quality Assurance (QA) program, which serves as the cornerstone of its commitment to providing high-quality diagnostic services. The QA program is meticulously designed to ensure that stringent quality control measures are implemented at every stage of the diagnostic process, from sample collection to result delivery. Here's an overview of the key components of the QA program at Chandan Diagnostics:

• Barcoding for Sample Collection: Utilizing barcoding technology for sample collection minimizes the risk of pre-analytical errors, ensuring that samples are accurately tracked and processed, thus enhancing patient safety and sample integrity.
• Fully Automated Analyzers: Chandan employs fully automated analyzers, reducing the potential for human error. This automation not only enhances accuracy but also improves efficiency in processing large volumes of samples.
• Periodic Calibration: Regular calibration of all instruments and measuring devices is conducted to maintain accuracy and reliability in test results. This proactive approach ensures that equipment functions optimally and delivers precise measurements.
• Monitoring and Maintenance: Chandan implements a rigorous monitoring system to identify and address pre-analytical, analytical, and post-analytical errors. Equipment undergoes periodic maintenance, and high-quality consumables are used to uphold standards of excellence.
• Internal Quality Control (IQC) Program: The IQC program involves daily running of internal quality controls, followed by testing patient samples. Control charts (LJ charts) are plotted and monitored for trends and shifts, enabling proactive management of testing systems.
• External Quality Assurance Programs (EQAS): Participation in EQAS programs from reputable providers such as CMC Vellore and Bio-Rad Laboratories instils confidence in Chandan's testing systems. Reports from EQAS agencies validates the accuracy and reliability of the laboratory's processes.
• Highly Qualified Professionals: Chandan ensures the involvement of highly qualified, competent, and dedicated professionals at every stage of the testing procedures. Their expertise contributes to the accuracy and reliability of test results.
• Regular Training Programs: Continuous skill upgrading through regular training programs ensures that staff members remain abreast of the latest techniques, technologies, and best practices in the field of diagnostics. This ongoing education contributes to the delivery of high-quality services.
• Continuous Improvement through Management System: Chandan's Quality Cell continuously implements and monitors the management system, striving for continual improvement at every level of the organization. This commitment to excellence drives enhancements in processes and outcomes.

By integrating these components into its QA program, Chandan Diagnostics demonstrates its unwavering dedication to delivering high-quality diagnostic services that prioritize accuracy, reliability, and patient safety.