Chandan Diagnostics is dedicated to maintaining high standards of quality and excellence in the field of diagnostic services. The company's commitment to quality is underscored by ISO 9001:2015 certification for all diagnostic centres and NABL accreditation for laboratories at 10 locations. Chandan adheres to strict quality control measures, ensuring a high level of accuracy in all tests conducted.

Chandan Diagnostics offers a comprehensive array of over 3500 tests and profiles, catering to diverse needs ranging from early detection to confirmation and monitoring of diseases and performs more than 10 million tests every year. It is known for offering some of the industry's best turnaround times, ensuring prompt delivery of results to its clientele, which is crucial for patient care and treatment planning.

Chandan Speciality Lab at Biotechnology Park, Lucknow, which is the central referral lab, is the first of its kind in Uttar Pradesh. This state-of-the-art facility amalgamates advanced equipment, global best practices, and extensive intellectual capital, propelling Chandan Diagnostics to the forefront of pathological services. The laboratory handles a wide array of samples in the fields of:

• Biochemistry
• Histopathology
• Haematology & Flow Cytometry
• Biophysics
• Virology
• Cytogenetics
• Molecular Diagnostics
• Microbiology
• Immunology
• Endocrinology
• Nutritional & Metabolic Disorders
• Infectious Diseases
• Oncology
• Toxicology
• Genomics

Chandan employs an advanced LIMS to efficiently manage patient information, laboratory data, and results, enhancing operational efficiency and accuracy.

Chandan Diagnostics upholds high ethical standards in all aspects of its operations. The company's stringent quality control parameters, coupled with intelligent IT-enabled systems, serve as its greatest strengths. Chandan prioritizes the use of state-of-the-art equipment sourced from top-leading global companies to ensure the delivery of the best quality patient service.

Chandan Diagnostics emphasizes quality, efficiency, and innovation to provide exceptional diagnostic services to its clientele, aiming to make a positive impact on healthcare outcomes.

Quality Assurance Program

Chandan Diagnostics takes pride in its robust Quality Assurance (QA) program, which serves as the cornerstone of its commitment to providing high-quality diagnostic services. The QA program is meticulously designed to ensure that stringent quality control measures are implemented at every stage of the diagnostic process, from sample collection to result delivery. Here's an overview of the key components of the QA program at Chandan Diagnostics:

• Barcoding for Sample Collection: Utilizing barcoding technology for sample collection minimizes the risk of pre-analytical errors, ensuring that samples are accurately tracked and processed, thus enhancing patient safety and sample integrity.
• Fully Automated Analyzers: Chandan employs fully automated analyzers, reducing the potential for human error. This automation not only enhances accuracy but also improves efficiency in processing large volumes of samples.
• Periodic Calibration: Regular calibration of all instruments and measuring devices is conducted to maintain accuracy and reliability in test results. This proactive approach ensures that equipment functions optimally and delivers precise measurements.
• Monitoring and Maintenance: Chandan implements a rigorous monitoring system to identify and address pre-analytical, analytical, and post-analytical errors. Equipment undergoes periodic maintenance, and high-quality consumables are used to uphold standards of excellence.
• Internal Quality Control (IQC) Program: The IQC program involves daily running of internal quality controls, followed by testing patient samples. Control charts (LJ charts) are plotted and monitored for trends and shifts, enabling proactive management of testing systems.
• External Quality Assurance Programs (EQAS): Participation in EQAS programs from reputable providers such as CMC Vellore and Bio-Rad Laboratories instils confidence in Chandan's testing systems. Reports from EQAS agencies validate the accuracy and reliability of the laboratory's processes.
• Highly Qualified Professionals: Chandan ensures the involvement of highly qualified, competent, and dedicated professionals at every stage of the testing procedures. Their expertise contributes to the accuracy and reliability of test results.
• Regular Training Programs: Continuous skill upgrading through regular training programs ensures that staff members remain abreast of the latest techniques, technologies, and best practices in the field of diagnostics. This ongoing education contributes to the delivery of high-quality services.
• Continuous Improvement through Management System: Chandan's Quality Cell continuously implements and monitors the management system, striving for continual improvement at every level of the organization. This commitment to excellence drives enhancements in processes and outcomes.

By integrating these components into its QA program, Chandan Diagnostics demonstrates its unwavering dedication to delivering high-quality diagnostic services that prioritize accuracy, reliability, and patient safety.